SeeItInAday / Cotswolds Private Hire terms and conditions of hire
1.ARRIVAL. Your car will arrive at the appointed time unless we are unable to do so due to circumstances beyond our control.
2.AUTHORITY.
The driver is authorised by us to stop the car and ask any passengers
to leave the vehicle if in his opinion they act contrary to our
conditions of hire in any way. The passengers must not distract,
interfere with or encourage or harass the driver into breaking the law
or any of these conditions.
3. DAMAGE.
Any malicious damage or deliberate breakages or carelessness resulting
in damage to the vehicle will be charged directly to the person who
placed the booking.
4. SOILING.
Any passenger causing excessive soiling inside the vehicle will be
charged for valeting of the vehicle. Excessive soiling is when the car
is unusable for the next client and cannot be easily rectified by the
driver with equipment provided in the vehicle.
5. LICENSING/INSURANCE.
SeeItInAday / Cotswolds Private Hire is a licensed operator and has
full private hire insurance. We will not carry more passengers than our
insurance or licensing allows.
6. SMOKING.
SeeItInAday / Cotswolds Private Hire have a NON-smoking policy to
protect the driver's health and our liabilities in line with health and
safety legislation. Smoking in the cars is not permitted. The driver
will stop for a break if requested. Please inform us in advance if this
is required to allow extra time for the journey.
7. FOOD/DRINK. Food and drink can be consumed in the car only with the drivers permission subject to condition 4 above.
8. SUSTITUTION.
We reserve the right to substitute any car in the event of a breakdown
prior to any booking. We will endeavour to supply a vehicle of equal
quality, if this is not possible we will make an adjustment to the
price accordingly. If the car should breakdown during your journey the
driver will contact us to arrange a car/cars to get you to your
destination as soon as practical.
9.BOOKING CONFIRMATION.
Your booking is not secured until you receive confirmation. This will
by letter, fax or email. Please check your booking confirmation
carefully and inform us of any errors. We will endeavour to check all
flight details, connection times etc. supplied to us by the client but
SeeItInAday / Cotswolds Private Hire cannot be responsible for any
errors or cancellations or timetable changes which result in loss or
delay to the client or passengers.
10. DEPARTURE TIMES.
We will recommend departure and journey times to be allowed for after
making allowances for the day of travel and times. SeeItInAday /
Cotswolds Private Hire cannot be responsible for clients insistence for
any variation to the recommended times or delay to agreed departure
time, which may result in missed flights, connections or meetings or
any other loss. Any delay during a journey caused by the passenger is
solely the their own responsibility. The driver must not be asked to
speed or drive recklessly to make up time.
11.QUOTES.
A Quote can be verbal, in writing or by email and will be based on
information supplied by the client. The quote will be considered as
binding by SeeItInAday / Cotswolds Private Hire subject to these terms
and will be valid for 1 Month. The quote will become invalid if there
is any material change to the itinerary. SeeItInAday / Cotswolds
Private Driver Hire reserve the right to re-quote for any such
circumstances. Any change to the itinerary as quoted for once the
journey has commenced will be charged extra, as set out in our standard
charges, when the journey is completed. We include 1 hour waiting for
airport pickups but will charge for waiting at the normal rates if
longer. Parking at the airport is charged at
cost. We try to check for flight delays before our driver leaves for
the airport and adjust to suit to minimise waiting and cost to the
hirer.
12.LIABILITY.
Every effort will be made to get you to your destination on time, but
we are not liable for any loss due to delays caused by traffic jams,
road works, road closures, diversions, extreme weather conditions,
collisions caused by other parties, or terrorist attacks on the
journey. SeeItInAday / Cotswolds Private Hire may cancel all services
and refund in the event of a declared national emergency, riot, war,
fuel shortage, extreme weather, nuclear explosion or leakage and
terrorist attack.
13. ACCOUNTS.
We will carry out work on account for individuals or companies (the
applicant) subject to status. We may require in the first instance
payment in advance before allowing account facilities. As a condition
of opening an account with us the applicant will agree to pay all
invoices issued by us within 30 days from the date of invoice. We will
agree any discounts or special rates beforehand in writing. The
applicant for an account must provide any references required to check
creditworthiness.
14. TERMINATION.
SeeItInAday / Cotswolds Private Hire reserves the right to refuse or
terminate any booking if it is felt to be not genuine or places any
driver or vehicle at risk of damage or abuse by the client or by
persons (connected or not connected with the client) in the vicinity of any location during the hire. The vehicle will leave the vicinity
of any disturbance whether the client is present or not and only return
when safe to do so. SeeItInAday / Cotswolds Private Hire will terminate
the hire with immediately effect and ask the client to vacate the
vehicle (when safe to do so) if at the drivers discretion the client
commits any act which threatens the safety of the vehicle or its
occupants. There will be no refund of fare if part way through the hire
or a later return journey is unused. The passengers will be refused
entry if the driver suspects drug, alcohol or solvent abuse prior to or
during the hire period.
15. PAYMENT.
We reserve the right to ask for full payment or a deposit when making a
non-account booking. These can be made by credit card (see condition
16), debit card, postal order, cash or cheque (which must be cleared by
the time of travel). Where a booking deposit is accepted the balance
will be paid in advance of travelling. For very short notice bookings
from persons unknown only payment by cash to the driver beforehand will
be accepted. Some or all of these conditions may be relaxed when we are
satisfied with the credentials of the booker for subsequent bookings.
16. CREDIT CARDS.
Credit card payment. We can only accept credit card payments from the
person or company (if on behalf of an employee/client of that company)
that is travelling. We cannot accept credit card bookings from third
parties. We must be supplied with card details to be verified in
advance as we can only accept payment in this form by telephone. A full
address for the booking must be supplied and must either connected with
that person (the residence or place of work of that person). We will
only accept phone bookings from a verifiable and fixed or mobile phone
line. The person travelling will be required to produce the card for
signature verification to the driver before commencement of journey.
17. CANCELLATION.
Any advance booking is only secured once we have your received your
deposit/payment. Short notice bookings will require full payment before
travel (this includes paying the driver by cash or some other means).
If once you receive your confirmation and decide not to proceed with
your booking please contact us as soon as possible. We will only refund
deposits up to 24 hours before the journey commencement. Wedding
deposits are excluded and are non refundable.
18. CAPACITIES.
Whilst we can carry up to six people (people carriers), we cannot
guarantee to carry their entire luggage. Please notify us to make prior
arrangements to carry excess luggage at the time of booking. We can
accommodate extra luggage at a reasonable charge.
19. SUBCONTRACTORS.
SeeItInAday / Cotswolds Private Hire reserve the right to use
subcontract drivers when needed. SeeItInAday / Cotswolds Private Hire
vet all subcontractors to ensure the same high standards we expect from
ourselves.
20. ALTERATIONS.
SeeItInAday / Cotswolds Private Hire review its charges and terms of
business regularly to remain competitive and will without notice alter
them accordingly. This will only affect new bookings made after the
changes. All existing bookings will be at the rate quoted or applicable
rate in effect at the time of booking.
21. JURISDICTION.
The Conditions set out above, and all other expressed Terms of
Contract, shall be governed and are construed in accordance with the
laws of Great Britain and Northern Ireland.